Frequently Asked Questions

1. Is Summer Camp refundable?

Per our Refund Policy, full or partial refunds are possible up to 2-weeks before the start of each camp. For refunds, please follow the step below.

2. How do I request a refund?

If you cannot attend or you have chosen the incorrect camps and need to request a full refund or partial refund, please log on to your account and select My Camps, followed by Refund. You will then be able to select the items you wish to refund. Please allow 2-3 business days for your refund to be processed.

3. If I am adding another order to my account, do I need to pay a registration fee again?

If you are adding another order, you are not required to pay another registration fee.

4. Do I need to pay a registration fee if I attended in the past?

Yes, registration fees are collected annually.

5. Who do I contact if I have an issue with my Summer Camp order?

For issues with your order, please contact the school directly.

6. What are the Covid-19 protocols for Summer Camp?

For our Covid-19 protocols please visit

7. Will I receive additional day-to-day information for Summer Camp from my school?

Yes. Upon registering, your school will send you a Welcome Packet that provides information regarding pick-up/drop-off times and locations, immunization requirements, what to bring, lunch and snack offerings (if available) and contact information.

8. What attire is required?

We suggest that children wear comfortable clothes for both indoor and outdoor activities. Please consider the daily weather conditions.

9. Where do I find specific summer camp information, including dates and pricing, for my location?

To view an extensive list of camp themes, dates and pricing based on location, please visit your school page:

10. Are Summer Camp spaces limited?

Yes, Summer Camp spaces are limited. We encourage families to register for the entire summer as camps may sell out.

11. When are payments due?

Payments are due upon registration.

12. Is financial assistance or scholarships available?

No, we do not offer financial assistance or scholarships.

13. Are there reduced rates for multiple children?

No, we do not offer reduced rates for families with multiple children.

14. What forms of payment do you accept?

New families may pay via credit or debit card, Apple Pay, Google Pay or Samsung Pay.

15. Where do I view Summer Camp prices?

To view your school's Summer Camp pricing, you must first create an account.

16. Are visitors allowed during Summer Camp sessions?

Due to Covid-19, visitors are not allowed during Summer Camp sessions.

17. What Summer Camp themes do you offer?

Summer Camp themes vary by location. To view a list of our Summer Camp themes, please visit: